Question 1

I haven't received my order confirmation.

Accepted Answer

Order confirmations may take a minute, sometimes received immediately after order has been placed and sometimes take  a few hours. If time exceeds 24 hours, contact customer support with details.
Email: thepocketindustries@gmail.com

Question 2

How do I change my delivery address?

Accepted Answer

Contact customer support immediately after the mistake is noticed, with proof of identity and proof of purchase.

Question 3

My order is missing :(

Accepted Answer

If your order hasn't been delivered to UPS for shipping, email customer support with subject "MISSING ORDER" whilst providing order details in body.
Email: thepocketindustries@gmail.com

If your order was delivered to UPS, contact customer support at UPS with order details 
Number +++++

Question 4

Can I change the size of a piece of clothing before it's shipped?

Accepted Answer

Sure! Email us before the 5 day processing time period, so we're able to fulfill your request. Understand that if the new size doesn't fit, we are not liable.

FAQs

I haven't received my order confirmation.

How do I change my delivery address?

My order is missing :(

Can I change the size of a piece of clothing before it's shipped?

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